Privacy Policy

1. Introduction

At Hawya group of companies , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment details, and other contact information you provide when placing an order or signing up for newsletters.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and gather website analytics.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, promotions, and updates.

  • Improve our website, products, and services.

  • Comply with legal obligations.

  • Prevent fraud and ensure security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

  • Trusted third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing, only to the extent necessary.

  • Law enforcement or regulatory authorities when required by law or to protect our rights.

5. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences and login information.

  • Analyze website traffic and usage patterns.

  • Personalize your shopping experience.

You can manage cookie preferences through your browser settings; however, disabling cookies may affect website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing, correcting, or deleting your personal information.

  • Objecting to or restricting processing of your data.

  • Withdrawing consent where applicable.

To exercise these rights, please contact us using the details below.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.