Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to THE HAYWA GROUP OF COMPANIES. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website and placing an order, you agree to be bound by these terms.

2. Definitions

  • “We,” “us,” and “our” refers to THE HAYWA GROUP OF COMPANIES

  • “You” and “your” refer to the user or customer visiting the website or placing an order.

  • “Products” means any items offered for sale on our website.

3. Product Information and Availability

We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations in color, size, or other product details may occur. We reserve the right to correct any errors or omissions and to update product availability without prior notice.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability or errors in pricing. Payment must be made through the accepted payment methods at checkout. Prices are exclusive of taxes and shipping costs unless otherwise stated.

5. Shipping and Delivery

Shipping costs and estimated delivery times will be specified during checkout. We are not responsible for delays caused by third-party carriers or unforeseen circumstances. Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 7 days of receipt to initiate a return. Returned products must be unused, in original packaging, and comply with our return policy. Refunds will be processed using the original payment method after we receive and inspect the returned items. Shipping fees are non-refundable unless the return is due to our error.

7. Warranties and Disclaimers

We provide warranties for products only as expressly stated. Except as required by law, products are sold “as is” without additional warranties. We are not liable for any indirect, incidental, or consequential damages arising from product use or inability to use the products.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is owned or licensed by us and protected by intellectual property laws. You may not use or reproduce any content without our prior written consent. User-submitted content such as reviews or photos may be used by us for promotional purposes.

9. User Conduct

You agree not to misuse the website, including but not limited to:

  • Violating any laws or regulations

  • Posting harmful, offensive, or unlawful content

  • Attempting to disrupt or hack the website

  • Impersonating others or infringing on rights

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of the website after changes constitute acceptance of the updated terms. It is your responsibility to review the terms periodically.

11. Governing Law and Dispute Resolution

These terms are governed by the laws of India. Any disputes arising from these terms or your use of the website shall be resolved through  in Tamil Nadu  India

12. Limitation of Liability and Indemnity

To the maximum extent permitted by law, we shall not be liable for any damages exceeding the purchase price of the product. You agree to indemnify and hold us harmless from claims, damages, or losses arising from your misuse of the website or violation of these terms.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.